THOUGHT LEADERSHIP
Frank Mona
The Future of Contact Centers: CX Trends & Cutting-Edge Technologies
The future of call centers is all about new CX trends, cutting-edge technologies, and ...
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Frank Mona
Contact Center Transformation: Future of Customer Service Excellence
Welcome to the dawn of a new era in the call center world. In this fast-paced and ...
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Craig A Oldham
Building a go-to-market strategy
Four Aspects of a Comprehensive Business Plan This post will delve into the go-to-market ...
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Craig A Oldham
When to Hire a Fractional CMO vs. A Traditional Agency
We understand what businesses go through. Even though it is quite enticing to have your ...
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Michelle Faison Oldham
The St. James: Welcome To Your Best
This week I had the opportunity to sit down with Kendrick Ashton, Co-CEO and Co-Founder ...
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